JC Resumes - It's a Scam (review from a JC Resume writer)

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I used to be a resume writer for this company. Well...sort of. JC Resume contracts the work out to a company called "Talent Inc," and I was a writer at Talent Inc.

JC Resume claims that "The résumé writing team at JC Résumés is composed of professional writers who have spent years in staffing, human resources, professional proofreading and editing, and the job placement industry." This is the current verbiage from its websites, and similar claims were made during the time I was writing for them. Unfortunately, it's a total lie. I had zero experience in resume writing, zero experience in staffing and HR, and zero experience in the job placement industry, and zero experience as a professional writer. I had a writing degree and had taught writing classes for a few years prior, but that was my only qualification.

You'd think I would have received some training due to my gross lack of experience, but I didn't. There was a brief and confusing phone call that explained how to use the Talent Inc job assignment system, and I was handed some templates to use for resume and cover letter writing, but that was it. The untrained resume writers have very little support internally, so there is nobody to turn to when problems arise or there are strange situations that come up. They just have to figure it out. They also have to perform customer service and problem solving on top of writing because there is no staff in place for that. (At least, there wasn't while I was there.)

On top of all this, the pay is abysmal. Writers get paid a flat fee for each resume. By the time the job is done, the hourly pay is barely above minimum wage...sometimes less. So, it's no wonder that a lot of writers have a bad attitude and do the bare minimum necessary to collect their pathetic check.

The writers are also treated very poorly by the company, at least when I was there. The company didn't follow the rules in its own handbook about reassigning jobs, how to request work, and so on. The leadership was condescending, and sometimes even mean. So, besides receiving no training and *** pay, the writers are treated badly too.

It's a perfect storm for a poor customer experience.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service, Communication system.

JC Resumes - Horrible Service and Bad Resume Writer

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I purchased resume services through JC Resume. I wish I had read the reviews in advance, because it was a huge waste of time and money.

The resume they created is completely unusable. I believe their staff needs training. The resume had inconsistent formatting and typos. The writer pulled information from the supplemental information I provided and plopped into the resume without editing.

In addition, before the writer began, I filled out a Form with my updated contact information. The contact information on the resume was not updated correctly.

The standard resume for professional jobs is 2-pages, the writer provided a 4-page resume. I highly recommend finding an alternative company to assist with your resume.

Product or Service Mentioned: Jc Resumes Resume Writing.

Reason of review: Bad quality.

JC Resumes - Horrible Service!!!

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I ordered resume services on April 21, 2016. It is now May 3, 2016 and I have yet received any resume or draft.

The writer, who goes by the name Thomas was assigned to me. He was not in contact with me and I had to contact support to find out how long. Then Thomas contacted me via email and that was that. No more contact or response.

I just this morning contacted Support again since it is now 2 weeks since purchase and still no draft or resume. Support just emailed me stating they have a different writer assigned to work my resume. The business is quoted stating the following Three business day turnaround.

Within 3 business days, you'll receive your custom-tailored professional résumé via email for your review. I just missed out on a couple good job leads due to this

Product or Service Mentioned: Jc Resumes Resume Writing.

Reason of review: Order processing issue.

Jc Resumes Resume Writing Review from Reston, Virginia

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Terrible sercvice. It will not be just money lost , but time.

It took 3 days for them to make first contatcs. The draft for just my resume scrambled by some sort of a software. All wrong, errors, terrible outdated design. Its been 10 days and so far- much worse than my oroginal draft.

In fact, somehow everything important got leftout and details from the job 10 yeArs ago took the front seat. What a scam

Product or Service Mentioned: Jc Resumes Resume Writing.

Reason of review: Bad quality.

JC Resumes - Resume Writing Review from Northville, Michigan

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This was the worst experience I have ever had with any services. It is a scams. They're completely incompetent... See my experience below

Hi Tony,

I just got an email from you with the resume exactly the same as the 1st draft with none of the changes that I requested below. I hope you are not serious:) Is this a joke? If it is, it is not very funny and not a good way to treat your customers. I hope I am the one being cheated by JC Resume this way. If this is the way JC Resume deals with this customers, this would give JC Resume a very bad reputation!!!

Sent from my iPhone

On Mar 30, 2016, at 12:06 PM, Binh Nguyen wrote:

The revision period will be ended tomorrow, March 31st. I have sent the below revision request to JC Resume on March 25th without being heard from anyone from JC Resume!!! I am hoping to hear back from someone from JC Resume soon.

I am a Senior Network and Security Architect. My responsibilities are architecting, designing, implementing, network and security infrastructures, including Operation Management NOT just Operation Management J These skills would not stand out if some recruiters take a quick glance at this draft resume. The attachment includes my current role and previous role that I have held at GE. Please update the introduction section and GE experience section to include those in the attachment.Please also reorganize the Training, Certifications & Technical Expertise section to categorize different trainings together, for exampleCisco CCNA, Cisco CCNP, and Cisco CCIE are grouped together. And Window training are grouped together, etc.

MiscellaneousBinh.Nguyen@oakwood.org is no longer valid. My new work email is binh.nguyen2@ge.comDetail-oriented is specified in the introduction but there are a lot of errors in this draft which is opposite detail-orientedSuch as:Home :( 734) 362-7089Mobile: (734) 604-5096: a space is missingPlease replace this with: Home: (313) 409-1389 Mobile: (734) 604-5096Invalid date: 06/20102015 – Present? Should be 06/2010 – PresentThe only good thing about this draft version is the format. The writing appears as it has been put together by an intern or someone with very little resume writing experience, like myself, without anyone else auditing as states in JC Resume website L The only reason I am reaching out to JC Resume is because I am not an expert in Resume writing and reaching out to JC Resume for help. Would it possible to have some else working on my resume instead of the writer who has been working on this for almost two weeks to come up with draft? Please let me know if you have any question or need more information. I am looking forward to hear back from JC Resume soon.

On Thursday, March 24, 2016 1:08 PM, JC Resumes wrote:

Dear Binh,

Your project is attached. Please review it for accuracy and completeness. If there are any issues, please let me know and I will make the appropriate corrections.

I am sending you the first draft on March 24. Your revision period ends on March 31. Please provide your feedback as soon as possible to ensure that we can incorporate your changes and suggestions before the deadline. If you want to upgrade your package to include one-on-one phone consultation or a LinkedIn profile makeover, please visit https://www.jcresumes.com/addon-payment.php.

If you are able to, please open the attached file(s) on a desktop or laptop computer. Viewing your resume on a mobile device can disrupt formatting and show you an inaccurate presentation of your resume.

Your resume is a marketing tool designed to showcase your talents, abilities, and skills. The presentation, style, and word choices are selected to ensure that your document gets attention by hiring managers. If you have specific concerns about how your experience is portrayed, please let me know so I can modify or explain my rationale. Please feel free to make notes or comments on the document directly. You can return the marked up document to me by attaching it and replying back to this email message.

Remember that this is an interactive process and I welcome your input and feedback to ensure that your project positions you for continued success!

Thank you!Tony H.JC Resumes WriterP.S. Did you know that millions of jobs never get advertised? Instead they are filled by candidates found on different job sites. But with hundreds of good job sites and different employers searching each one, you really should be on all of them!

If you would like to instantly post your new resume to over 85 jobs sites at once, click here for instructions: https://www.jcresumes.com/resume-posting-service.php

roles at GE.docx>

Product or Service Mentioned: Jc Resumes Resume Writing.

Reason of review: Order processing issue.

Jc Resumes Services Review from Centralia, Washington

Centralia,Washington
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They created a resume and cover letter for me. I would never send either document to any potential employer.

The documents had spelling errors, incorrect job experience and title! I feel as if I wasted my money on their service! The cover letter was a form letter with the incorrect information! I ended up rewriting my resume and using Google to craft a cover letter!

I will never use their services again! All they needed to do was to follow the template I provided! I am very disappointed in their money grab! This was by far the worst groupon I've purchased!

Although I was told I would have the completed work product back on the 16th I had to send an e-mail to get their rush job returned to me! John M.

Reason of review: Bad quality.

JC Resumes - Terrible job

West Los Angeles,California
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All they did was copy and paste my work experience to someone else's resume and they claim it to be an "new version of my old resume". It was so obvious that the writer put zero effort on revising the resume because there were tons of grammar mistakes and fragmented sentences.

The dates and the positions that I had for my resume were all changed, which is probably because they copied and pasted someone else's work to fit in mine. The package that I bought clearly mentioned that two revisions will be made upon request.

However, they never replied to my e-mail when I asked for revision. I had to ask a different company for a revision...If you are looking for help, this company is definitely NOT a smart decision to make.

Reason of review: Bad quality.

Monetary Loss: $85.

Preferred solution: Full refund.

I didn't like: Professionalism, Communication system.

JC Resumes - Horrible Service

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My resume had tons of grammatical and editorial errors. Horrible service.

Writer incorporated information from another client's resume into mine including their email. My resume was titled finance associate while the cover letter was Health management, conflicting information. Reached out to no avail. Writer refused to answer questions when asked about her qualification.

Customer service agent promised to reassign my resume to a senior and experienced writer but never heard from them. I strongly believe they advertised fraudulently and they do not deliver quality service as advertised.

Reason of review: Bad quality.

Monetary Loss: $85.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service, Communication system, Professionalism.

JC Resumes - BS

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They only sent me a template for me fill in the blanks and even that was incomplete. First and last time with Groupon! This is what I pad $95 for? I got jerked!!

They only sent me a template for me fill in the blanks and even that was incomplete. First and last time with Groupon! This is what I pad $95 for? I got jerked!!

They only sent me a template for me fill in the blanks and even that was incomplete. First and last time with Groupon! This is what I pad $95 for? I got jerked!!

Reason of review: No customer service.

Monetary Loss: $95.

Preferred solution: Full refund.

JC Resumes - Resume Writing Review from Fort Worth, Texas

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I was very displeased with the serive JC Resumes provided. In the initial draft, almost all the detail provided through the web portal was not considered. The result was a marginally updated draft with material copied and pasted from the job description provided.

After suggesting that the resume format needed adjustment and updates which should reflect positions of interest as they relate to my skills, I received a second draft with additional 'self-provided' material simply copied and pasted into the document.

I expressed my displeasure and was hopeful that the tone of my response might prompt a more thoughtful final revision...I was wrong. Little to no updates were provided, absolutely no thoughtful feedback from what I was expecting to be a professional resume writing service.

I suggest using another service for assistance with your resume. I had reasonable expectations, provided the service with more than enough material to make an effort and was let down.

I'll be using this review to warn customers in as many forums as I can.

Product or Service Mentioned: Jc Resumes Resume Writing.

Reason of review: Bad quality.

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